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Important: changing your account address

If you need to change your account address, you must contact us at 1 866 667-7587 or use the chat room on the site. Indicate your account number as well as your old and new addresse. You still can place your order as far as your delivery address is good.


 

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Good-to-Know Information

Please read the info below, then click the Start by finding your school button above 

1. Complete the form

  • The exact name of your child is important as we are providing a free sheet with personalized name labels.
  • Indicate your vacation dates if you know them.
  • Indicate if you accept product substitutions if some items from your list are temporarily unavailable (we recommend to check this option).
  • Once the form is completed, you will be automatically directed towards the lists of your school.

2. Suggested method: Transfer the whole list and modify

  • The items are presented in the same order as the list provided by your school.
  • The default quantities are those required by your school.
  • Click on Transfer the list to the cart and modify
  • To modify any information on your list, click Modify and update (click on the cart icon on the top right corner if the window has disappeared).
  • Once your modifications are completed, click on Proceed to check out.

Note that you can also select and transfer items to the cart one at a time if you prefer.

3. More than one list to order? Follow these steps.

  • Transfer your first list to the cart as mentioned above
  • In the same page, click on one of these options: For the same school or For another school to select another list. Repeat this operation as needed.
  • That way, you will be able to do all modifications at the same time then proceed to check out.

This procedure is required when:

  • You have more than one child in the same school or even in different schools.
  • Your child's program requires basic supplies as well as specific items for an optional program, as mentioned on your school list (ex. basic supplies and dramatic arts).

 

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In store pick-up and delivery options

On the check-out page, you'll have to choose one of these options:

  • Pick up in one of our stores located in Joliette, Repentigny, Saint-Eustache and Sainte-Marthe-sur-le-Lac
  • Home delivery

Opening hours and directions to our stores


Fees

  • Pick up in store: FREE
  • Home delivery: $19.95

We recommend that you place a single order even for more than one child as you will pay preparation and delivery fees only once.


Payment method

  • We accept the following cards: VISA, Mastercard and Visa Débit

Follow up of your order

  • You will received an order confirmation email with a reference number immediately after your order.
  • You will be notified by email if an item is out of stock and if the order preparation is temporarily delayed.
  • You will be notified by email when your order has been shipped or is ready to pick-up in store.
  • At any time, you can sign in and consult My Orders option under you name.

To contact us

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Use the chat room on our site. We usually have live agents from 9:00 am to 12:00 pm and from 1 pm to 5 pm during weekdays. Otherwise you can left a message to which we will answer during the next hour or the next morning.


Other informations

For any other information on the order process, please refer to our Frequently Asked Questions page.

FAQ


 

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Shop other school essentials

Back-to-school lists do not include backpacks or lunch boxes you may need. Here are two useful pages to shop those items.


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